Account Holds

Students with outstanding debts (including parking fines & library holds) are not able to register or access student services until all debts are paid in full. Holds will not be lifted to allow pre-registration. Students will be permitted to drop current or future term courses at the Registrar's Office during the specified tuition refund periods by manual request only (online drops are not recognized when holds are in place). Contact the Registrar's Office for help.

The University will not allow a student to register, incur additional charges or add a course, release a transcript of grades or a grade report, honor requests for enrollment verifications or other certifications, permit deferred payment arrangements, or allow access to other student services until all debts are paid in full.

Holds are removed upon system update every 4 hours. Students may access records and register the day after payment is made. Student accounts are subject to the financial policies of Old Dominion University, as specified in the University Catalog.

Collections

When your delinquent account is 120 days past due, it will be forwarded to collections and a 25% collections fee added. The University pursues debt in accordance with the guidelines set forth by the Commonwealth of Virginia in the Virginia Debt Collection Act. Virginia State law requires that the university make every attempt to collect past due amounts owed to state agencies.

Returned Payments

There is a $50 administrative charge for all checks and charges returned unpaid by the bank for any reason. Students have seven (7) days to repay the check or charge amount + the administrative fee. Failure to do so will result in a payment penalty and a financial hold on the account. If repayment of a returned check is made with another check, there is a 10-day wait before the account hold will be removed.

Each account will be allowed three (3) returned checks or electronic payments, after which such payments will no longer be accepted. From then on, payment MUST be made via money order, cash (in person), or credit card via LEO (non-refundable fee of 2.85% or $3.00, whichever is greater).

Payment Plan - Late/Missed Installments

If any installment payment, or portion thereof, becomes past due, the student will be removed from the payment plan. The full balance will then be accelerated, which means the entire amount will be due and payable immediately. Late fees will also be assessed on the next billing cycle.

Military Students Using Chapter 31, 33 or 35 (G.I. Bill)

For military students using Chapter 31, 33 or 35, they may apply to qualify for Veterans' Deferments with the University Registrar. Charges not covered by the VA must be paid by the tuition deadline to prevent penalty fees. Penalties will not be imposed on charges covered by the VA, but may be imposed on charges that are past due and not covered by the VA.

Financial Information & Disclosure Statement

Students are expected to access financial information through the University's secured access site on the World Wide Web (PIN required). Failure to receive written notification (for example, a billing statement by mail) is not a justification for granting immunity in financial matters. Failure to access available data through self-service access via Leo Online or to read and comply with university regulations will not exempt students from whatever financial penalties they may incur.